Shipping policy

We ship nationwide across Canada using UPS Canada and UniUni. All orders are dispatched from our Canadian warehouse, ensuring fast and reliable delivery.
Order Processing Time
Most orders are processed and dispatched within 48 hours (2 business days). If there are any delays, we will notify you promptly.
Shipping Carriers
We partner with UPS Canada and UniUni for all deliveries within Canada. You'll receive tracking details once your order ships.
Shipping Rates
Standard shipping within Canada is a flat rate between C$5–10, depending on your location and parcel size.
Delivery Timeframe
Once dispatched, most packages arrive within 2–5 business days, depending on your region. Remote areas may take slightly longer.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can also view tracking information in  “Order tracking” page.
What If My Package Is Lost or Damaged?
Contact us immediately at npc@nicotinepouchclub.ca. We'll work with UPS Canada or UniUni to locate your package or arrange a reshipment.
Canadian Origin Shipping
All items are shipped domestically from Canada—no customs, duties, or delays due to cross-border processing.